Assessor Resource

ICAWEB512A
Administer business websites and servers

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to middle managers, such as multimedia developers, web strategists or project managers, responsible for managing business websites and associated servers.

They provide technical advice, guidance and leadership in resolution of specified problems and their role may involve responsibility for others.

The role involves leading development of strategic reviews, and preparing a security plan, as well as preparing for future growth and requirements. Related tasks include evaluating and testing security website metrics and performance indicators.

This unit describes the performance outcomes, skills and knowledge required to maintain and manage business websites and associated servers.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

evaluate and test site-analysis software

maintain site security

monitor website performance

develop upgrade program to cater for business website performance growth.

Context of and specific resources for assessment

Assessment must ensure access to:

site servers and web servers where tasks may be performed

business website

site server and analysis software currently used in industry

requirements and business-planning documentation

appropriate learning and assessment support when required

modified equipment for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate testing site security according to security plan

verbal or written questioning to assess candidate’s knowledge of features of website architecture and security issues

review of documentation prepared by candidate, including security plan, training program, website server performance reports and upgrade program.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

analytical skills to:

evaluate site-analysis software

select server analysis tools according to organisational requirements

communication skills to:

facilitate training programs for staff

liaise with vendors

literacy skills to write reports and planning documentation

planning skills to forecast business website-performance growth

technical skills to:

use:

current forecasting methodology for identifying traffic peaks

current site server

integrity-checking software

intrusion-detection software

traffic-tracking software

web server log-file analysis

maintain:

firewalls

virtual private network (VPN) gateways

respond to request for proposals (RFPs).

Required knowledge

bottlenecks and methods of correction

electronic commerce modelling language (ECML)

queuing systems

standard generalised markup language (SGML) and associated standards

user request classes

website architecture

website security issues

workload metrics.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Server may include:

Apache HTTP server

email servers

file and print servers

file transfer protocol (FTP) servers

IBM VisualAge and WebSphere

iPlanet-Enterprise

Lotus Domino

Microsoft Internet Information Server (Microsoft IIS)

NetDynamics

Netscape Enterprise server, Netscape FastTrack, Netscape eBusiness

proxy servers

Sun Microsystems iPlanet web server

Sun Microsystems Java web server

Zope.

Database may include:

DB2

Informix

Ingres

Microsoft SQL (MS SQL) server

Mini SQL (mSQL)

MySQL

Oracle

Sybase.

Security plan may include:

alerts relating to the security objectives of the organisation

audits

privacy

standards:

archival

backup

network

theft

viruses.

Server analysis tools may include:

Apache Jmeter

Apache JSSI.

Client may include:

employee

external organisation

individual

internal department.

Equipment may include:

hard drives

hubs

modems or other connectivity devices, including digital subscriber line (DSL) modems

monitors

other peripheral devices

personal computers

personal digital assistants (PDAs)

printers

switches

workstations.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish personnel policy and procedures for managing access and changes to aspects of the business website 
Design and start a training program for teaching staff how to use procedures and policies as well as making changes to the business website 
Evaluate and test site-analysis software on a non-live server to verify features and functions are safe for use on a live server 
Generate site summary reports in line with the organisational quality management program or guidelines 
Review reports found to have generated security flaws 
Check links for functionality and ongoing relevance 
Modify web pages according to changing business requirements and analysis of site summary report 
Maintain and debug database information according to site and information requirements 
Establish a security response procedure to control information placed on the business website by developers, designers and end users 
Develop a security plan 
Test site security according to organisational requirements of the security plan 
Maintain site security using information from security vendors and technical media outlets 
Select server analysis tools with reference to organisational requirements and the range of functionalities requiring monitoring 
Determine business website load metrics and performance indicators in line with organisational requirements 
Measure business website server performance with server analysis tools 
Identify and document business options for performance improvement 
Submit website server performance reports to client 
Determine future peak volumes by measuring page usage and volume access 
Develop an upgrade program to deal with increasing load and performance issues 
Set performance benchmarks to take into consideration possible future scenarios for each load metric 
Determine options for upgrade path for equipment needs based on research and business website performance growth forecasting 

Forms

Assessment Cover Sheet

ICAWEB512A - Administer business websites and servers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICAWEB512A - Administer business websites and servers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: